About BetMaze

Welcome to BetMaze Casino, an online gaming destination built for players who want variety, fairness and a genuine sense of fun in every session. We are proud to bring together thousands of games, secure payment options and a dedicated support team under one roof, and this page explains who we are, how we operate, and what you can expect when you play with us.

Who We Are

BetMaze Casino is owned and operated by ProgressPlay Ltd, a company registered in Malta under company number C58305, with its Soho Office at 3A, Punchbowl Centre, Elia Zammit Street, St. Julians STJ3154, Malta. We work with trusted partners to keep our operations smooth and compliant. Financial transactions on our platform are processed by Babaloo Limited, registered at 5 Secretary's Lane, Gibraltar GX11 1AA, and you may see charges appear on your bank or card statement under the names ProgressPlay Limited, Babaloo Limited or Babaloo CASHOO.EU. For instant bank payments, we rely on Truelayer Limited to process transactions quickly and securely.

We hold a license from the Malta Gaming Authority under reference MGA/B2C/231/2012, issued on 16 April 2013, which governs our international operations. For our UK audience, we are also registered with the UK Gambling Commission under account number 39335. These licenses require us to meet strict standards around fairness, player protection and responsible operation, and we take these obligations seriously in everything we do.

Our Focus on the UK Market

Our primary market is the United Kingdom, and we design much of our platform, payment options and promotions with UK players in mind. That said, we also welcome players from many other countries, and we apply separate rules for non-UK accounts, including different minimum withdrawal amounts, processing timeframes and access to cryptocurrency payment methods. We restrict access from jurisdictions outside the United Kingdom where local regulations do not permit us to operate, and we do not accept players who are registered with GAMSTOP or who have self-excluded elsewhere within our network of brands.

Games and Entertainment

At BetMaze Casino, our game library includes more than 2,500 titles, giving you a huge range of ways to play. We partner with some of the most respected studios in the industry, including NetEnt, Pragmatic Play, Big Time Gaming, Games Global, Evolution Gaming, Playtech and Hacksaw Gaming, alongside many other providers. Whether you enjoy classic slots, Megaways titles, progressive jackpots exceeding £1 million, or table games like roulette, blackjack and baccarat, we have something to suit your taste.

Our live casino section, powered by Evolution Gaming, brings the atmosphere of a real casino floor straight to your screen. We offer live blackjack, roulette, baccarat, Casino Hold'em, 3 Card Brag and Monopoly Live, all streamed in real time with professional dealers. Beyond casino games, we also provide sports betting across football, basketball, cricket, rugby, tennis, horse racing and golf, so there's always something to bet on with us.

We've made sure our platform works wherever you want to play. You can access BetMaze Casino through your desktop browser, on mobile devices, or through our dedicated iOS and Android apps, giving you the freedom to enjoy our games at home or on the move. Getting started only takes a moment thanks to our simple BetMaze Casino registration process.

Payments Made Simple

We support a wide range of currencies, including GBP, EUR, USD, CAD, NZD, JPY and INR, and for non-UK players in selected countries, we also accept cryptocurrency payments including BTC, ETH, USDC, TRX and SOL. Our deposit methods include Visa and Mastercard debit cards, Apple Pay, PayPal for UK and Ireland customers, PayViaPhone, Instant Bank Payments, Paysafecard, Payz, Skrill, Neteller and Neosurf, so you can choose whatever suits you best.

We aim to keep withdrawals straightforward too. Our team reviews and processes UK withdrawal requests within one business day, and non-UK requests within three business days, with actual cashout times depending on your chosen method. We ask that funds return to the same method used for your deposit wherever possible, and we apply a minimal 1% processing fee, capped at £3 per withdrawal, to help us cover transaction costs.

Rewards and Promotions

We believe loyalty should be rewarded, which is why every player at BetMaze Casino has access to our Rewards Programme from day one. You'll earn points by completing Missions, such as trying new games, claiming bonuses, or triggering slot features. These points build your Level and unlock Badges, exclusive offers and leaderboard prizes, including early access to new game releases. You can then spend your points in our Rewards Store on free spins, deposit bonuses, bonus money and cashback.

New players joining us can claim our BetMaze Casino welcome bonus: a 100% match up to £50 plus 20 Free Spins on Big Bass Bonanza, available on a minimum deposit of £10 made through our cashier. We also run regular promotions such as our Mystery Box, Midweek and Weekend Wheels of Spins, seasonal offers, and our Reel Legends Leaderboard, where we distribute £2,000 in cash prizes with no wagering attached. Sports fans can take advantage of our Bet £10 Get a £10 Free Bet offer as well. Full terms, including wagering requirements and expiry periods, apply to every promotion we run, and we encourage you to read them carefully before opting in.

Support You Can Rely On

We know that reliable support matters, which is why our customer service team is available 24/7 through Live Chat, email and our contact form. Our Help Centre is available in English, and support is offered in English, Finnish, French, Japanese and Spanish, so many of our international players can get help in their own language. If you ever need to reach us directly, our support and complaints teams are just an email away.

Our Commitment to Responsible Gaming

We are committed to providing a safe environment for every player who joins us. We provide tools to help you manage your play, including deposit limits, time-outs and self-exclusion options, and we work closely with organisations dedicated to promoting responsible gambling. If you or someone you know needs support, we encourage you to reach out to us or to a relevant support organisation at any time.

Thank you for taking the time to learn more about BetMaze Casino. We look forward to welcoming you to our platform, where fair play, security and enjoyment come together in one place.

Content updated: September 22, 2026